Who are we?

What do we think?

OUR MISSION

To help people to live in a healthier and whole way through the excellent quality of our products,

We make our compromise in front of our clients and the society fulfilling our mission totally and consistently since we value and recognize the importance of people’s health and we make efforts so our products have the efficacy, safety and quality that are indispensable to give a benefit, and, as long as it is our concern to provide a better quality of life.

OUR VISION

To be a leading company in health promotion at a national level.

At Serral S.A. de C.V. we consider that currently, in order for the company to surpass the place it has reached in the market, continue to be highly competitive and keep up the loyalty and satisfaction of its clients, it is indispensable that its entire human factor recognizes the importance of fulfilling our clients’ requirements and needs as well as the importance of developing strategies and disciplines that let us improve their requirements and exceed their expectancies, all of these complemented with the fulfillment of the official norms that apply because they orient us and they support us in the efficient, legal and socially responsible achievement of our compromises with clients.

OUR VALUES

Responsibility, Honesty, Integrity, Compromise, Discipline, Service, Team Work, Pride, Tenacity and Consistency.

Serral S.A. de C.V. is a responsible and careful company that worries about those who depend on it for the improvement of their health and quality of life.

We practice team work as a mean to ensure the strength that comes from work and we strive to achieve a better intern integration every day that shows the purpose and commitment of all our areas, technical and administrative, to work inside an organized and systematic frame that lets us perform our activities and operations in a reliable and consistent way in order to obtain the high quality services and products that or clients deserve.

OUR QUALITY OBJECTIVES

Maintaining a Quality Administration System according to the ISO 9001 norm.

Permanent and consistent optimization of our Service and Client Attention.

Elimination of our client’s claims or complaints due to not fulfilling the quality requirements in the products we manufacture and in the attention and service we give.

Responsible accomplishment of the NOM-059-SSA1-1993 to ensure the application of Good Manufacturing Practices in a permanent and consistent way.